top of page

PRIVACY POLICY

Compliance Wise Consulting is committed to providing its clients with the highest levels of customer service. The right to privacy is paramount. This policy explains the type of personal information that is kept on record and how it is used. Included in this policy are details of privacy rights for our clients along with general rights and obligations.


Compliance Wise Consulting is part of the L.J. Keay & R.J. Wise Partnership ABN 41 182 241 196, a privately owned partnership.

​

WHAT INFORMATION ABOUT YOU DOES COMPLIANCE WISE CONSULTING COLLECT AND HOLD?
Compliance Wise Consulting may collect and hold the following information about you:

  • Data that identifies you such as name, email address and telephone contact details

  • Delivery, billing, and other information you provide in a transaction

  • Data regarding purchases, download of a newsletter or sales that you provide in a transaction

  • Any information you may provide to us through customer surveys, a web form or if you have contact with us for any other reason

 

HOW IS THE INFORMATION USED?

We use a consumer’s or member’s personal information to:

  • Help us process applications for our services

  • Efficiently manage and administer our services

  • Research and develop service programs

  • Gain an understanding of our members’ information and communication needs to provide a better service

  • Maintain and develop our business systems

  • Sharing products, services, and marketing information with you

  • Inviting you to participate in surveys

  • Responding to inquiries or comments you submit to us

  • Keeping you aware of Compliance Wise Consulting activities and news alerts

  • Any other purpose you have consented to

 

DISCLOSURE OF INFORMATION

Compliance Wise Consulting may disclose a client’s personal information to:

  • Other organisations, or their representatives, so that they can comply with legislative requirements provision of our services

  • Government agencies and other registration or regulatory bodies in connection with the Members’ representatives (e.g., authorised representative, or legal adviser.


Additionally, we will disclose information if we are required by law to do so or if the laws allow us or if the member provides consent for us to do so.

​

SECURITY OF INFORMATION

Compliance Wise Consulting uses its best endeavours to ensure that any personal information it holds is protected from unauthorised access, modification, or disclosure. Compliance Wise Consulting will destroy personal information when it is no longer relevant or required.

​
ACCURACY OF AND ACCESS TO PERSONAL INFORMATION
Compliance Wise Consulting maintains its records in good faith but relies on consumers or its members to provide information that is accurate, complete, and up to date.


You have a right to access the personal information we hold about you, subject to some exceptions allowed by law. For security reasons requests must be made in writing. Compliance Wise Consulting reserves the right to charge a fee for searching for and providing access to a consumer’s or member’s information. A response will be provided as soon as practicable but no later than 45 days after receiving the request.


MARKETING AND OPTING OUT
Where we have obtained your implied consent to do so, we, we will contact you with marketing material, safety information or events conducted by Compliance Wise Consulting. At any time, you may opt out of

receiving this material by contacting info@compliancewiseconsulting.com.au. Your consent to receive this information will remain current until you advise otherwise.


Our site may include links to other websites not owned or controlled by us. These links are provided for convenience only. Compliance Wise Consulting is not responsible for the privacy of these sites. We encourage you to read the privacy policies of these sites.


COMPLAINTS PROCESS
Should you wish to lodge a complaint about how your information is used you may do so. Alternatively, under the Privacy Act, you may complain directly to the Privacy Commissioner.

Compliance Wise Consulting commits to reviewing all complaints and will maintain a registry of any complaints received and action taken.


HOW TO CONTACT US
If you have any questions in relation to privacy, please contact us on info@compliancewiseconsulting.com.au.

Alternatively, you could write to the Administration Manager: -

Attention: Ms. Leanne Keay

Compliance Wise Consulting

15 Bordeaux Drive 

Hoppers Crossing VIC 3029

bottom of page